Manage your team's load and project’s resources: create, assign and reassign issues, approve vacations, and much more.
Be sure everything is organized and accounted for. Free up time for what's really important to you. Get reminded of crucial tasks at the right time via email.
Reminder for Jira
CRM for Jira
Manage your sales right in Jira: keep customers’ info, link it with issues, and make reports. Keep on track all your expected revenue and actual amount and their percentage ratio. Manage deposits and balances for sales with installment plans without changing deal status.
Count and summarize time your team spends on tasks and issues inside epic. Aggregate the logged time from the Epic's issues If you are not sure about meeting the estimates – check the Epic remaining time. Be sure: not a tiniest sub-task logged time passed uncounted.
Keep the data you need for work in Jira Create directories and keep objects with any type in Jira. Link the objects with Jira issues and in-between. See the whole picture in reports and get insights into asset management. The power of a database in one click.
Free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more. Help your agents to make their work more productive avoiding chores - comments templates, similar issues, creating ticket from a comment and more.
Find anything and anyone. You can search among users, groups, issues, projects and more. Make it board-specific. Adjust filters for any board in a project. Filter by multiple parameters. Choose from a list of options.
Users can create an infinite number of filters and subscriptions. Furthermore, the subscription can be sent frequently and include a group of people who can not unsubscribe. The administrators may never know about the presence of such a huge number of subscriptions.
See Jira with your user’s eyes: switch user to provide quick support and check access and permissions. Select a user to turn into from any place they are mentioned.
30-day Free Trial
Customer stories
HelpDesk is a superg reat alternative for JSD. For us it is even the far better solution! It works perfect and gives us the opportunity to have a perfect customer servicedesk and one for our partner companys. We are just super glad! In plus: support is outstanding! Thanx for all your help!
Thomi Jourdan
A simple, but very effective method to remind yourself or other users about a Jira task. We no longer have to keep a separate list of tasks to follow-up on.
Christel Gray
Works really well and gives much great flexibility to the boards. If you are working with a larger team then this is a great addition to Jira.